SiteONTHEGO (“we”, “us”) provides AI-built websites, managed WordPress hosting, and related services. This policy explains what personal information we collect, why we collect it, and the choices you have. It applies to siteonthego.com, the client area at siteonthego.com/clients, and the websites we host for customers.
Information we collect
- Account and billing details — name, email address, business name, billing address, and payment details. Payments are processed by our payment providers; we do not store full card numbers.
- Website content — the text, images, and other material you provide or generate for your site, plus the answers you give during the build process.
- Technical data — IP address, browser type, pages visited, and cookies needed to keep you signed in, secure the service, and measure usage.
- Communications — messages you send to support or through our contact and wait-list forms.
How we use your information
We use your information to create and manage your account, build and host your website, process payments, provide support, send service and security notices, prevent abuse, and improve our services. We only send marketing messages where you have asked for them or where the law allows, and you can opt out at any time.
Cookies and referral links
We use essential cookies to keep you signed in and protect your account, and analytics cookies to understand how the site is used. If you follow an affiliate referral link, we set an affiliate cookie that remains valid for 120 days so the referrer can be credited if you order within that period. You can block or delete cookies in your browser, but some parts of the service may then not work.
Sharing your information
We share information only with service providers who help us run the business — for example payment processors, hosting and infrastructure providers, email delivery, and analytics — and only as needed to provide the service. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer. We do not sell your personal information.
Retention
We keep account and billing records for as long as your account is active and for a reasonable period afterwards where needed for legal, tax, and accounting purposes. Website builds and demo installations are removed on a regular schedule. Backup copies are retained for a limited period.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To make a request, email support@siteonthego.com. We may need to verify your identity before acting on a request.
Security and international transfers
We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. Our providers may process data in other countries; where required, we rely on appropriate safeguards for those transfers.
Children
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes and contact
We may update this policy from time to time and will post the new version here with a new effective date. Questions? Email support@siteonthego.com. This policy was last updated on 19 October 2026.