Need a hand with your website?

Questions, edits, or updates — message us on Telegram or email support and we’ll get back to you fast. Most requests are done the same day.

Send us a message


    The more you share, the better your draft will be.

    Thanks! Your email app should open with your message ready to send. If it didn’t, email us directly at support@siteonthego.com.

    Other ways to reach us

    Prefer chat or email? We’re a small team and we actually answer.

    • Email support@siteonthego.com — replies within one business day.
    • Telegram: @SiteONTHEGO_bot — quickest way to reach us.
    • Hours: Monday–Friday, 9am–6pm ET. Go-live support on weekends for launch day.

    Update your website from anywhere

    You don’t need to touch code to change your site. Send the update and we handle it:

    • On Telegram — message us at @SiteONTHEGO_bot with the change, e.g. “Update my prices” or “Swap the hero photo”. It’s usually live the same day.
    • By email — send requests to support@siteonthego.com, including new pages, menu changes, or promotions.
    • From your account — sign in at your client portal to see billing, invoices, and your plan details anytime.

    Quick answers

    How fast is my site built?

    Your first live draft is built in about 20 minutes. Most sites go live the same day you sign up; online stores and booking setups add a day or two.

    How do I update my website?

    Message @SiteONTHEGO_bot on Telegram or email support@siteonthego.com with the change. Text updates, new photos, price changes, and new pages are done for you, usually the same day.

    Can agencies use us quietly?

    Yes — the agency program is fully white-label. Sign up for an agency plan and build client sites under your own brand.